Legal Document
At 32pkr, your privacy matters. This Privacy Policy explains what personal data we collect when you use our platform, how we use and protect that data, and what rights you have as a user — including users accessing the platform from Karachi, Lahore, Islamabad and across Pakistan.
32pkr ("we", "us", "our" or "the Platform") is an English-language online casino and sports betting information platform serving Pakistani users. The Platform is accessible at https://32pkr.cam and provides informational content, bonus guides, responsible gambling resources and related material for users based in Pakistan and other regions.
We are committed to protecting the privacy of every individual who accesses the Platform. This Privacy Policy describes in clear, structured terms what personal information we collect, the purposes for which it is used, how long it is retained, with whom it may be shared, and the rights available to you as a data subject.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling guidelines, which together form the complete framework governing your use of 32pkr.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
32pkr collects the minimum amount of Personal Data necessary to operate the Platform effectively and to provide a relevant, secure experience for Pakistani users. The categories of data we may collect are set out in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | First name, last name, username chosen at registration | Provided directly by you |
| Contact Data | Email address, city of residence (e.g., Karachi, Lahore, Islamabad) | Provided directly by you |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution | Automatically collected |
| Usage Data | Pages visited, time on page, click paths, referral URLs, search queries on Platform | Automatically collected |
| Communications Data | Content of enquiries or support messages sent to 32pkr | Provided directly by you |
| Preference Data | Cookie consent preferences, language or display settings saved on your device | Automatically collected or provided by you |
We collect Personal Data through the following mechanisms:
32pkr processes Personal Data only for the purposes described below. We do not sell Personal Data to any third party, nor do we use it for automated profiling or decision-making that produces legal or similarly significant effects.
Where data protection legislation applicable to 32pkr requires a legal basis for the processing of Personal Data, we rely on one or more of the following grounds depending on the specific processing activity:
32pkr uses cookies and similar tracking technologies to enhance your experience on the Platform, measure performance and maintain session integrity. The following categories of cookies may be set when you visit the Platform:
You may manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the availability or functionality of some Platform features. For detailed guidance, refer to the help documentation provided by your browser.
32pkr does not sell, rent or trade Personal Data. We may share data only in the limited circumstances described below:
32pkr retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following general retention periods apply:
Once the applicable retention period expires, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymisation is not feasible, we apply technical access restrictions to limit the data's use.
32pkr takes the security of your Personal Data seriously. We implement appropriate technical and organisational measures to protect data against accidental loss, unauthorised access, alteration or disclosure. These measures include:
While we apply robust security standards, no method of electronic transmission or storage is completely immune to risk. We cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users in a timely manner in accordance with applicable legal requirements.
Depending on the data protection laws applicable in your jurisdiction, you may have some or all of the following rights in respect of your Personal Data held by 32pkr. We endeavour to honour these rights as a matter of standard practice for all users, including Pakistani users, regardless of the specific legislation that applies to them.
Request a copy of the Personal Data we hold about you and information about how it is being processed.
Request correction of inaccurate or incomplete Personal Data held about you without undue delay.
Request deletion of your Personal Data where there is no compelling reason for its continued processing.
Request that we limit how we use your data while you contest its accuracy or the basis for processing.
Receive a copy of data you provided to us in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests, including for direct marketing communications.
Withdraw consent for any processing activity that relies on consent as its legal basis, at any time.
Lodge a complaint with a relevant data protection supervisory authority if you believe your rights have been infringed.
To exercise any of the rights listed above, please submit a written request to us using the contact details set out in Clause 16. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will inform you of the extension and the reasons for it.
We will not charge a fee for exercising your rights unless a request is manifestly unfounded, excessive or repetitive, in which case we may charge a reasonable administrative fee or decline to act on the request, explaining our reasons in writing.
The Platform is intended for use by adults aged 18 years or older, or the higher minimum age required by the applicable Operator's licence jurisdiction. 32pkr does not knowingly collect or process Personal Data from individuals under the age of 18.
If you are a parent or legal guardian and believe that a minor has accessed the Platform and submitted Personal Data without your consent, please contact us immediately using the details in Clause 16. Upon verification of such a report, we will take prompt steps to delete the relevant data from our systems.
The Platform contains informational references to, and may include links to, third-party gambling Operator websites. When you click such a link and leave the 32pkr Platform, you enter a separate website or service that is entirely outside our control. This Privacy Policy does not apply to data collected by those third-party websites.
We strongly recommend that you review the privacy policy of any third-party Operator platform before registering an account, providing personal information or making any financial transaction. 32pkr accepts no responsibility for the privacy practices, content or security of external websites.
The presence of a link to a third-party website on 32pkr does not constitute an endorsement of that website's privacy or data-handling practices.
32pkr and some of its service providers and Data Processors may operate from, or store data in, countries outside Pakistan. As a result, your Personal Data may be transferred to and processed in jurisdictions that do not have data protection laws equivalent to those that may apply in your location.
Where such transfers occur, 32pkr takes steps to ensure that appropriate safeguards are in place to protect your Personal Data. These safeguards may include contractual data processing agreements that impose obligations on recipients equivalent to the protections set out in this Policy.
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to countries outside Pakistan where necessary for the purposes described in this Policy.
32pkr reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this page. Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will make reasonable efforts to bring the changes to your attention, such as by displaying a notice on the Platform.
Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue your use of the Platform and, where applicable, request deletion of your account and associated data.
We recommend that you review this Policy periodically so that you remain informed about how 32pkr handles your Personal Data.
If you have any questions or concerns about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy-related issue, please contact the 32pkr privacy team. All contact details below are provided as plain text — they are not clickable links.
Privacy Contact
Email: [email protected]
Support is available in English and Urdu. We aim to acknowledge all privacy-related requests within 5 business days and provide a substantive response within 30 days.
Our Commitments
These are the practical steps we take to ensure your Personal Data is handled with the care and transparency it deserves.
Every page on 32pkr is served over TLS-encrypted HTTPS. Your browsing activity and any data you submit travels securely between your device and our servers — whether you are in Karachi, Lahore or anywhere across Pakistan.
32pkr never collects or stores payment credentials. We have no access to your Easypaisa, JazzCash, Raast or bank account details. All financial activity takes place exclusively on the Operator's platform.
Personal Data is accessible only to authorised 32pkr personnel on a strict need-to-know basis. We apply role-based access controls and maintain audit logs of data access to prevent misuse.
You can request deletion of your Personal Data at any time. Once verified, we action erasure requests promptly and confirm completion in writing — no unnecessary delays, no unexplained refusals.
We document every category of data we collect, why we collect it and how long we keep it. This Policy is written in plain, professional English so Pakistani users can understand exactly what they are agreeing to.
We do not send marketing communications without your explicit consent. If you opt in and later change your mind, you can withdraw consent at any time by contacting us — and we act on that withdrawal immediately.
Get Started with 32pkr
Now that you understand how 32pkr handles your data, dive into our guides, bonus information and responsible gambling resources — built specifically for players in Karachi, Lahore, Islamabad, Rawalpindi and across Pakistan.
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